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Legal Information

Our company status

The Bank of Ireland is one of the world’s longest established banks, with a trading history of over 220 years. The Bank of Ireland Group has had a strong presence in the UK mortgage market for many years; in 1987 it started lending through Bank of Ireland Home Mortgages Limited and then acquired Bristol & West Building Society in 1997.

In 2009 Bank of Ireland consolidated its existing UK mortgage businesses under the trading name Bank of Ireland Mortgages.

In November 2010 the Group established a regulated UK subsidiary - Bank of Ireland (UK) plc - to strengthen its presence in the UK as a provider of banking products and services. All Post Office® mortgages are now provided and administered by Bank of Ireland (UK) plc.

All our UK mortgage customers are managed from our UK mortgage administration centre in Bristol. We are committed to providing our customers with great service whatever your requirements.

Our legal and regulatory status

Bank of Ireland UK logo                          k of Ireland Mortgages logo

This website is for the use of UK customers whose mortgage is with the Bank of Ireland Group. We provide and administer mortgages in the UK through "Bank of Ireland Mortgages" and "Bank of Ireland UK".

Bank of Ireland Mortgages is a trading name of the UK branch of the Governor and Company of the Bank of Ireland (with branch number BR000459) which is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. The registered office of the UK branch of the Governor and Company of the Bank of Ireland is 1 Temple Back East, Temple Quay, Bristol, BS1 6DX.

Bank of Ireland UK is a trading name of Bank of Ireland (UK) plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Bank of Ireland (UK) plc is registered in England & Wales (No. 7022885), Bow Bells House, 1 Bread Street, London EC4M 9BE.

To find out if your mortgage is with Bank of Ireland Mortgages or Bank of Ireland UK, or if you have any queries relating to our UK mortgage products or services, please contact our UK administration centre at:- Bank of Ireland, PO Box 3191, 1 Temple Quay, Bristol, BS1 9HY. Telephone: (0117) 979 2222. Fax: (0117) 929 3787.

Helping prevent identity theft

Identity theft is when an unauthorised individual or organisation 'steals' your identity so they can use it for their criminal gain. For example, gaining access to personal details and using them to open bank accounts, credit cards, loans, state benefits and other documentation such as passports and driving licenses in your name.

Identity theft is an important and growing problem, affecting not just individuals, but also Government departments and private sector organisations. It often forms part of more serious criminal operations such as people trafficking and drug smuggling.

To help you protect yourself from becoming a victim, and to help you understand the risks and what you can do to avoid them, visit the following websites for more information:

www.actionfraud.police.uk/fraud_protection/identity_fraud
http://ico.org.uk/for_the_public/topic_specific_guides/identity_theft
www.cifas.org.uk/identity_fraud